South Hills Property Management

We market your property so you will get found by those who are looking for it. Since today’s Millennials are not looking at the newspaper classifieds, we advertise our listings on a variety of online outlets and social media. All advertisements point back to our website to convert the lead into an applicant. Rent Smart’s fully responsive website makes it easy for tenants to view your listing, schedule an appointment and apply online.

Rent Smart Property Management leads the market with our video walk through tours. Time and time again we are able to expand our market to out of area prospects due to their ability to virtually tour the property.

Our screening criteria is stricter than most. As a result, we have very low delinquency and higher than average security deposit refunds. That means Rent Smart Property Management is reaching the highest qualified prospective renters in Missoula. We look at a variety of factors to approve the rental application such as combined household income, rental history, national criminal and eviction history background checks, and most importantly, credit score.

Once your unit is rent ready, Rent Smart Property Management will conduct a thorough inspection of the property to fully document the condition of the property at the time of move in. As an added layer of protection, our technology allows us to take unlimited photos to include in our report. This provides another layer of protection in defending a security deposit dispute, and it protects the tenants from being charged for pre-existing conditions.

Rent is due on the first and late on the second. All residents receive a lease statement via email 5 days before the rent is due. On average, 70% of Rent Smart residents pay their rent online by the 1st of the month. Online rent payments may take up to 5 days to fund. Once the rents clear, we begin paying owner bills. Once bills are paid, the management fee is charged, the account is reconciled and your distribution will be deposited into your account electronically. While our management agreement states that we have up until the last business day of the month to distribute owner funds, our goal is to have them completed by the 16th of the month, often times sooner.

We monitor your property by conducting scheduled interim inspections and follow up inspections, exterior drive by inspections, and when a maintenance request is placed.

If an exterior drive by reveals sub-par care, a notice to correct will be issued and a notice of interior inspection may be sent. When we conduct the interior inspection, follow up inspections may take place until the deficiencies are corrected. In the event of damages, we will repair the damages at the residents’ expense at the current time, not at the time of move out. We actively engage with the residents to get them back into compliance throughout the entire process, and we communicate with their cosigners every step of the way

Residents are required to give 30 days written notice to vacate in advance of their lease expiration date. When the notice is received, we send them a move out instructions letter to prepare them for the move with helpful tips to maximize their security deposit refund.

Rent Smart Property Management notifies the property owner of the upcoming vacancy and we provide a market overview and consultation on any improvements that should take place during the turn over to maintain the property’s competitive edge in the market place. We begin the marketing of the property with the goal to have it re-rented before the existing tenant vacates.

Rent Smart Property Management utilizes lockboxes for self showings on vacant properties. Prospects are required to upload a photo ID before scheduling their appointment. We utilize state of the art scheduling software that continues to follow up with the prospect to solicit feedback and to initiate an application. When a property is rented, leads on the waiting list are notified, and redirected to a comparable property we have listed.